HS HOTSSON Hotel Queretaro
8.4Rating
ExcellentRated by Guests
372Reviews
What to expect
Pros
- 🌟Clean hotel with friendly staff and good service
- 🍳Complimentary breakfast and minibar replenished daily
- 🏊♂️Heated pool and good quality towels
- 🍹Complimentary drinks from minibar
- 🏢Well-located hotel with easy access to main roads
- 🍽️Variety and delicious taste of food in the restaurant
- 👍Attentive and friendly staff catering to non-Spanish speaking travelers
- 💼Great amenities in the room for business travelers
- 🚗Parking available in basement at a reasonable cost
- 🛏️Comfortable rooms with good maintenance and upkeep
Cons
- 💸Issues with invoicing and refunds for some guests
- 🚿Bathroom maintenance needed with clogged showers and sewer smells
- 🚗Far from historical downtown area and requires taxi or Uber for exploration
- 🔊Noisy rooms, especially near service areas
- 🍽️High charges in the restaurant and lack of clarity on discounts
- 🕰️Late check-in process and billing issues at checkout
- 🛎️Reception and staff lacking in customer service and flexibility
- 🛠️Maintenance issues like non-functional soap dispensers and lack of cleanliness in elevators
- 📦Difficulty in understanding and availing promotions and discounts
- 🔒Poor handling of reservations and room allocation
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Stop at HS Hotsson Hotel Queretaro to discover the wonders of Queretaro. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the HS Hotsson Hotel Queretaro. Some of the well-appointed guestrooms feature air conditioning, heating, desk, mini bar, soundproofing. Take a break from a long day and make use of fitness center, outdoor pool, children's playground, kids club, garden. A welcoming atmosphere and excellent service are what you can expect during your stay at HS Hotsson Hotel Queretaro.
Where you'll be sleeping
24 m²
Deluxe Room
1 queen bed
24 m²
Executive Room
1 queen bed
27 m²
Deluxe Double Room
2 queen beds
27 m²
Executive Double Room
2 double beds
58 m²
Junior Suite
1 king bed
27 m²
Executive Deluxe Two Queen Room
2 queen beds
58 m²
F.Executive Deluxe Junior King Loft
1 king bed
58 m²
Executive Deluxe Junior Suite
1 king bed
24 m²
Executive Deluxe Queen Room
1 queen bed
27 m²
Deluxe 2 Queen Bed Room
2 double beds or 2 queen beds & 2 double beds
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