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Mercure Bergamo Centro Palazzo Dolci

Bergamo, Italy

8.1Rating
ExcellentRated by Guests
1,601Reviews

What to expect

Pros

  • 😊Friendly and helpful staff
  • 🛏️Comfortable bedding and spacious rooms
  • 🍳Excellent breakfast options
  • 🚿Modern and spacious bathrooms
  • 🏞️Strategic location for sightseeing and transportation
  • 🛠️Recently renovated rooms
  • 🚪Good soundproofing for a peaceful stay
  • 💰Good value for money
  • 🌟Elegant decoration and modern facilities
  • ☕Decent coffee and beverage options

Cons

  • 🧹Inconsistent cleanliness standards
  • 🚪Issues with room keys and access cards
  • 🥤Lack of complimentary water in rooms
  • 🚽Bathroom cleanliness needs improvement
  • 🛎️Slow service at breakfast
  • 🔊Noise disturbances from outside events or music festivals
  • 🚗Additional charges for parking facilities
  • 💸Expensive for the services provided
  • 🔑Issues with room amenities not being replenished
  • 🛎️Unsatisfactory response from management to customer concerns

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian

Mercure Bergamo Centro Palazzo Dolci is a popular choice amongst travelers in Bergamo, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Mercure Bergamo Centro Palazzo Dolci. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Mercure Bergamo Centro Palazzo Dolci.

Where you'll be sleeping

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16 m²

Privilege Double Room

1 queen bed

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16 m²

Standard Double Bed

1 queen bed

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16 m²

Standard Single Room

1 single bed

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16 m²

Privilege Twin

1 single bed

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16 m²

Standard 2 Single beds

2 single beds

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Premium Twin Room

2 single beds

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Superior

1 double bed or 2 single beds

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Twin/Double Room

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Single Room Superior

1 single bed

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Double Premium

1 double bed

What other guests say about this hotel

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Is this hotel improving or worsening?

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Mercure Bergamo Centro Palazzo DolciBergamo, Italy

Where you'll be staying