Superior Canal View Twin Room - Guestroom

Kempinski Hotel Hangzhou

Name: Kempinski Hotel Hangzhou
Address: No 66 Lishui Road, Gongshu District. Hangzhou, Hangzhou, Zhejiang, 310015, China
Rating: 9.363636363636363

Hangzhou, China

9.4Classificação

ExcepcionalAvaliado por Hóspedes

88Avaliações

O que esperar

Prós

🌟Exceptional service from friendly and helpful staff
🏊‍♂️Impressive pool, spa, and gym facilities
🍽️Excellent and diverse breakfast options
🛌Comfortable and spacious rooms with modern amenities
🛍️Convenient location near shopping areas and attractions
🌺Beautiful design and luxurious touches throughout the hotel
🥂Special touches for celebrations and personalized service
🍹Great dining options and delicious food quality
🛎️Warm and attentive hospitality creating a memorable experience
🏰Luxurious ambiance and European-style experience

Contras

🔇Language barriers with staff not fluent in English
🍳Limited breakfast buffet options for some guests
🧊Inconsistent air conditioning in rooms
🚪Need for better room cleanliness and maintenance
👥Lack of immediate intervention in guest conflicts
💤Noise disturbances affecting relaxation
🛏️Insufficient storage space in rooms
🚗Limited parking options or inconveniences
💵Issues with payment or refund processes
👩‍⚖️Inconsistent or inadequate staff response to guest concerns

O que este lugar tem para oferecer

Coisas para fazer e maneiras de relaxarBanheira de hidromassagem, Centro de fitness, Clube noturno, Entretenimento no local, Envoltório corporal, Esfoliação corporal, Massagem, Passeios, Sala de vapor, Sauna, Spa, Spa/sauna

Serviços e conveniênciasCheck-in/check-out sem contato, Concierge, Depósito de bagagem, Elevador, Entrega de comida, Instalações para hóspedes com deficiência, Lavagem a seco, Limpeza diária, Serviço de lavanderia

Jantar, beber e petiscarEntrega de mantimentos, Serviço de quarto [24 horas]

Acesso à internetWi-Fi em áreas públicas, Wi-Fi grátis em todos os quartos!

Idiomas faladosInglês, Alemão, Chinês [Mandarim]

Set in a prime location of Hangzhou, Kempinski Hotel Hangzhou puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Kempinski Hotel Hangzhou. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Discover all Hangzhou has to offer by making Kempinski Hotel Hangzhou your base.