Hotel De'La Ferns
7.9Rating
Very GoodRated by Guests
4,533Reviews
What to expect
Pros
- 🌄Breathtaking scenic views surrounding the hotel
- 👴Helpful and polite staff, offered a wheelchair for elderly guest
- 🍲Delicious steamboat dinner available at the hotel
- 🍹Friendly staff and kind management
- 🚗Convenient location near main attraction sites
- 🛏️Neat and comfortable rooms with good facilities
- 🌹Nice surprise package for honeymooners
- 🥪Great value for money in terms of food quality
- 🛁Comfortable beds and relaxing bath experience
- 🏨Strategically located hotel with heritage look
Cons
- 🚰Issues with water leaks in the bathroom
- 🛋️Thin pillows and smelly bath towels
- ❄️Inconsistent hot water supply for showers
- 🧼Cleanliness can be improved, especially moldy smells
- 🚗Noisy location due to proximity to the road
- 💸Charging different costs than booked, leading to misunderstandings
- 🍽️Breakfast spread could be better and more varied
- 🔆Dim lighting in rooms, affecting overall ambiance
- 🛎️Only one elevator available, causing potential inconvenience
- 🌡️Room temperature issues, with wet floors due to windows not closed
What this place has to offer
Things to do and ways to relaxGolf course [on-site], Hiking, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Restaurant [halal], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Malay
Ideally located in the prime touristic area of Tanah Rata, Hotel De'La Ferns promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Access to the hotel's golf course (on site), garden will further enhance your satisfying stay. For reliable service and professional staff, Hotel De'La Ferns caters to your needs.
Where you'll be sleeping
44 m²
Junior Suite
1 king bed
60 m²
Family Suite
1 king bed and 2 single beds or 1 single bed and 1 queen bed and 1 sofa bed
27 m²
Deluxe Double Room without Balcony
1 king bed
100 m²
Penthouse Suite
1 king bed
27 m²
Deluxe Double with Balcony
1 double bed
38 m²
Deluxe Quad Room
2 queen beds
62 m²
2 Bedroom Family Suite
2 queen beds and 2 single beds
27 m²
Deluxe Twin Room
2 single beds
34 m²
Deluxe Triple Room
1 single bed and 1 queen bed
62 m²
2 Bedroom Family Suite
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.