Heart Hotel Milano
4.5평점
평균고객에 의해 평가됨
30리뷰
기대할 것
장점
- 🌟Welcoming and modern hotel with a clean and quiet room.
- 🎉Friendly and efficient staff with excellent location near the metro stop.
- 📶Free and reliable WiFi throughout the hotel.
- 🛏️Neat and spacious rooms with elegant decor.
- 🥐Convenient access to a nearby supermarket and pastry shop.
- 🛁Cleanliness of the room and availability of towel warmer racks.
- 🏙️Optimal location with easy access to public transport and city center.
- 💁♂️Helpful and attentive staff who answer navigation questions.
- 🚪Room with cozy atmosphere despite being small.
- 🛌Comfortable and cozy room with a helpful housekeeper.
단점
- 🛎️Unethical behavior of entering rooms without permission and refusing refunds.
- ❌Lack of privacy and security with incidents of theft and invasion of personal space.
- 🦠Hygiene issues such as bed bugs, dust, and unclean towels.
- 🔇Poor sound insulation leading to disturbances from trams and construction noise.
- ❗️Misleading amenities, missing or faulty facilities like towel warmers and curtains.
- 🚫Scamming practices of overbooking and moving guests to other lower-quality hotels.
- 💤Difficulty in getting restful sleep due to loud noises and uncomfortable bedding.
- 💸Unresponsive management to complaints and lack of compensation for inconveniences.
- 🚥Issues with room functionality, such as malfunctioning bathroom doors and shower temperature fluctuations.
- 🗑️Poor housekeeping standards, including missing toiletries and stains on towels.
이 장소의 특징
서비스 및 편의시설드라이 클리닝, 비대면 체크인/체크아웃, 세탁 서비스, 수하물 보관, 엘리베이터, 음식 배달, 일일 하우스키핑, 장애인을 위한 시설, 컨시어지
인터넷 접속공용 구역에서 Wi-Fi, 모든 객실에서 무료 Wi-Fi!
사용 가능한 언어영어, 독일어, 스페인어, 프랑스어, 포르투갈어, 이탈리아어
어디에서 잠을 잘 것인가
20 m²
Double Room
1 king bed
25 m²
Triple Room
1 king bed and 1 sofa bed
20 m²
Double for Single Use
1 king bed
20 m²
Double Room with Balcony
1 queen bed
Two Beds
Double or Twin STANDARD
Twin/Double Room
Room Assigned on Arrival
1 single bed
Twin/Double Room
