Thermia Palace Ensana Health Spa Hotel
8.7Rating
ExcellentRated by Guests
35Reviews
What to expect
Pros
- 🍽️Great breakfast and dinner options
- 🌿Lovely gardens and surroundings
- 🤝Friendly and helpful staff
- 🏊♂️Excellent wellness center with pools and sauna
- 🌟Exceptional facilities and quality
- 🍷Good location and peaceful environment
- 👨👩👧👦Ideal for families with children
- 🔝Professional and attentive service
- 🏞️Beautiful hotel with a park view
- 💆♂️Relaxing spa and wellness amenities
Cons
- 🍲Basic and limited food options
- 🛌Outdated rooms with minimal amenities
- 👎Poor service quality and long wait times
- 💰High prices not justified by the experience
- 🚪Issues with room cleanliness and housekeeping
- 🍔Mediocre food quality for a 5-star hotel
- 🕰️Inconsistent service levels in the restaurant
- 🛏️Rooms lack proper maintenance and modernization
- 👩💼Unsatisfactory staff behavior and language skills
- 💔Disappointing experience compared to expectations
What this place has to offer
Things to do and ways to relaxBilliards, Body wrap, Fishing, Fitness center, Foot bath, Hiking, Horseback riding, Hot tub, Massage, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Russian, Czech
Where you'll be sleeping
15 m²
Comfort Double Room with Wellness Access
2 single beds or 1 queen bed
20 m²
Deluxe Double Room with Wellness Access
2 single beds
23 m²
Deluxe Room Plus with Wellness Access
2 single beds
33 m²
Comfort Suite with Wellness Access
1 queen bed & 1 sofa bed
17 m²
Deluxe King Room
1 double bed
12 m²
Comfort King Room
1 double bed
12 m²
Comfort room
1 single bed or 1 double bed & 1 double bed
17 m²
Deluxe Twin Room
17 m²
Deluxe Room
1 single bed or 1 double bed
33 m²
Comfort Suite
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.