The Westin Jackson
What to expect
Pros
- 🏨Great valet service with friendly and helpful staff like Shelby and Jaylyse
- 🍴Excellent food at the restaurant, especially Estelle, with live music and attentive servers
- 🛏️Comfortable and spacious rooms, with clean and modern amenities
- 👩👩👧👧Friendly and welcoming staff, making guests feel at home
- 🚗Convenient location with easy access to downtown and attractions
- 🎨Beautiful artwork and decor throughout the hotel, adding to the aesthetic appeal
- 💼Great for business trips, with helpful conference services and amenities
- 🛁Spotlessly clean hotel, from rooms to common areas
- 🔒Secure feeling with the hotel located near police headquarters
- 🎶Enjoyable stay with live music events and entertainment options at the hotel
Cons
- 💳Issues with gift card processing and billing, leading to inconvenience for guests
- 🥗Limited food options and quality concerns in the restaurant, with some disappointing dishes
- 🚶♂️Deserted and potentially unsafe location around the hotel, especially at night
- 🔇Lack of response or fulfillment regarding promised loyalty points for guest inconveniences
- 🐩Inconsistent pet-friendliness, with some guests feeling inconvenienced by pet policies
- 🛋️Spartan offerings in the executive lounge and limited breakfast choices for elite guests
- 🚗Inadequate EV charging options and parking facilities for guests with specific needs
- 🥤Absence of vending machines or affordable snack options within the hotel
- 🚿Hot water and housekeeping issues, leading to discomfort and privacy concerns for guests
- 💰Overpriced or unsatisfactory dining experiences, impacting the overall value for guests
What this place has to offer
The Westin Jackson is a popular choice amongst travelers in Jackson (MS), whether exploring or just passing through. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at The Westin Jackson. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Jackson (MS) has to offer are three great reasons you should stay at The Westin Jackson.
Where you'll be sleeping
Guest room, 1 King
1 king bed
Club level, Guest room, 1 King, Corner room
1 king bed
Concierge level, Guest room, 2 Queen
2 queen beds
King Room with Roll-In Shower - Mobility Accessible
1 king bed
Queen Room with Two Queen Beds - Hearing Accessible
2 queen beds
Guest room, 2 Queen
2 queen beds
Presidential Suite, 1 King
2 double beds
Executive Suite, 1 King
1 king bed
King Room - Hearing Accessible
1 king bed
Guest room, 1 King, Corner room
1 king bed
What other guests say about this hotel
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