The Ritz-Carlton, Dallas
What to expect
Pros
- 🌟Outstanding and well-trained staff offering top-notch service
- 🏊♂️Great amenities like a pool with attentive pool attendants
- 🍽️Excellent food and beverage offerings with delicious options
- 🥑Complimentary guacamole bar adds a nice touch to the experience
- 🛏️Comfortable and luxurious bedding for a restful sleep
- 👨👩👧👦Friendly and welcoming staff interactions for a pleasant stay
- 🍹Great drinks and service at the bar with a social atmosphere
- 🏋️♂️Well-equipped fitness facility with eucalyptus-infused chilled towels
- 🍪Nice little extras like turn-down service with chocolates and artisan truffles
- 🌆Convenient downtown location with walkable access to bars and restaurants
Cons
- 🚪Rooms desperately need renovation with outdated furniture and carpet stains
- 🔊Noisy rooms due to street-facing locations
- 💸High prices for the experience offered, especially considering the outdated rooms
- 🚬Ladies of the night presence in the bar area can be uncomfortable for some guests
- 🧼Inconsistent room cleanliness with instances of stains and unclean items
- 🍽️Limited dining options with some services not available on certain days
- 💡Outdated room features like touch lights that need modernization
- 🚫Lack of room upgrades or exclusive benefits for elite loyalty members
- 🛎️Issues with laundry service and dry cleaning quality
- 🔨Delay in room renovations despite the need for a refresh
What this place has to offer
Located in Uptown, The Ritz-Carlton, Dallas is a perfect starting point from which to explore Dallas (TX). The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Ritz-Carlton, Dallas. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. For reliable service and professional staff, The Ritz-Carlton, Dallas caters to your needs.
Where you'll be sleeping
Club lounge access, Guest room, 1 King
1 king bed
Deluxe King Room
1 king bed
Club Queen/Queen, Club level, Guest room, 2 Queen
2 queen beds
Deluxe King Room with Tub - Mobility/Hearing Accessible
1 king bed
1 Bedroom Junior Suite, 1 King, Sofa bed
1 sofa bed and 1 king bed or 1 king bed or 1 double bed
Club Level One Bedroom Suite with a King Bed and a Sofa Bed
1 king bed and 1 sofa bed
Guest room, 2 Queen
2 queen beds
Deluxe Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 king bed and 1 sofa bed or 1 double bed
Guest room, 1 King, Corner room
1 king bed
Guest room, 1 King
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -24.19% over the period.
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