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The Drake Hotel

Name: The Drake Hotel
Address: 140 E Walton Pl, Chicago (IL), Illinois, 60611-1545, United States
Rating: 7.116906474820144

Chicago, United States

140 E Walton Pl, 60611-1545

7.1Rating

Very GoodRated by Guests

556Reviews

What to expect

Pros

🌟Gorgeous views and beautiful history
🏞️Wonderful atmosphere with a great location
🛋️Elegant and iconic hotel with a classic feel
🔔Fast check-in process and clean rooms
👍Friendly staff and excellent service
🍴Delicious room service and good restaurant options
🕰️Historical charm and elegance throughout
🏨Beautiful classic hotel with clean and elegant decor
🏙️Great location near attractions and public transportation
🎉Upgraded rooms and accommodating staff

Cons

💸Hidden fees and unexpected charges at check-in
🔇Noise disturbances from neighboring rooms or construction
🛎️Rude or unhelpful front desk staff
🔒Security concerns like lax elevator access or safety box issues
🧹Lack of room cleanliness and maintenance issues
🚫Poor customer service and unresponsive management
💳Refund issues and disputes over charges
🥤Misleading extra fees and unmet promises of amenities
🔔Inadequate toiletries and room service delays
🌧️Disappointing hotel conditions and decaying infrastructure

What this place has to offer

Things to do and ways to relaxFitness center, Game room, On-site entertainment, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, French

The Drake Hotel is a popular choice amongst travelers in Chicago (IL), whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park, are at hand. Internet access – wireless, whirlpool bathtub, non smoking rooms, air conditioning, wake-up service can be found in selected guestrooms. The hotel offers various recreational opportunities. Convenience and comfort makes The Drake Hotel the perfect choice for your stay in Chicago (IL).