Sonder The Elm
8.5Rating
ExcellentRated by Guests
39Reviews
What to expect
Pros
- 🏨Great location in downtown Toronto
- 🌟Clean and modern accommodations
- 🏙️Convenient access to museums and restaurants
- 🍃Quiet and peaceful environment
- 🛏️Comfortable beds for a good night's sleep
- 🍽️Well-stocked kitchen with amenities
- 🚇Close proximity to subway station
- 🔒Easy and seamless check-in process
- 🌆Lovely neighborhood with trendy apartments
- 🔧Immediate chat response for issue resolution
Cons
- 🔊Loud location with street noise and hospital ambulances
- 💤Uncomfortably hard foam bed
- 🕷️Basement area with cobwebs and spiders
- 🚫No room cleaning service during the stay
- 🔧Maintenance issues like clogged sink and dishwasher not working
- 🔐Limited customer service responsiveness to issues
- 🛠️Worn-out facilities in need of repairs
- 🛎️No elevator access and challenging staircases
- 💳No refund for early departure despite notification
- 📱Complex booking process with app and technology requirements
What this place has to offer
Services and conveniencesContactless check-in/out, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
Where you'll be sleeping
55 m²
Signature Two-Bedroom Suite
1 king bed and 1 double bed
55 m²
Two-Bedroom Apartment
1 double bed & 1 king bed
49 m²
Superior Apartment
1 king bed
38 m²
One-Bedroom Apartment
1 queen bed
49 m²
One-Bedroom Suite
1 king bed
38 m²
Queen Suite
1 queen bed and 1 sofa bed
38 m²
Deluxe One-Bedroom Suite
1 queen bed & 1 queen bed
49 m²
King Suite
55 m²
Signature Suite, 2 Bedrooms
1 double bed and 1 king bed
49 m²
Superior Suite, 1 Bedroom
1 king bed & 1 king bed
What other guests say about this hotel
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