Exterior view
Exterior view
Exterior view
View
Interior view
Lobby
Entrance
Entrance
Reception
Lobby
Reception
Lobby
Lobby
Junior Suite 1 King - Guestroom
Luxury King Room - Guestroom
AJ Hackett Bungy - 80 m from property
Queenstown Mall - 160 m from property
Queenstown Gardens - 290 m from property
The Skyline Gondola - 370 m from property
Tandem Paraglide - 440 m from property
Luxury King Room - Room plan
Restaurant
Restaurant
Meeting room / ballrooms
Facilities
Balcony/terrace
Restaurant
Facilities
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. - Guestroom
Restaurant
Spa
Bar/lounge
Restaurant
Restaurant
Food and beverages
Meeting room / ballrooms
Bathroom
Meeting room / ballrooms
Bathroom
Bathroom
Bar/lounge
Restaurant
Facilities
Restaurant
Facilities
Bar/lounge
Surrounding environment
Spa
Restaurant
Bathroom
Bar/lounge
Facilities
Meeting room / ballrooms
Restaurant
Facilities
Food and beverages
Food and beverages
Spa
Meeting room / ballrooms
Food and beverages
Bathroom
Bar/lounge
Fitness center
Bar/lounge
Facilities
Food and beverages
Bar/lounge
Restaurant
Facilities
Food and beverages
Food and beverages
Food and beverages
Meeting room / ballrooms
Bar
Food and beverages
Spa
Bar
Food and beverages
Cleanliness measures
Facilities
Facilities
Bar/lounge
null
Superior King Room - Guestroom
null
null
null
null
Facilities
Facilities
Meeting room / ballrooms
Facilities
Facilities
Food and beverages
Facilities
Superior King Room - Room plan
Facilities
Facilities
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. - Bed
Spa
Restaurant
Facilities
Restaurant

Sofitel Queenstown Hotel & Spa

8.5Rating
ExcellentRated by Guests
560Reviews

What to expect

Pros

  • 🌟Exceptional staff providing amazing service
  • 🛌Comfortable beds for a good night's sleep
  • 🍳Outstanding breakfast with many options
  • 🍷Personalized gifts and touches make guests feel special
  • 🚿Luxurious facilities like heated bathroom floors and spa baths
  • 🍽️Great dining options with delicious food and service
  • 🏨Excellent central location for easy access to attractions
  • 👍Helpful and friendly staff willing to assist guests
  • 🎁Lovely extra amenities like Balmain toiletries and wine gifts
  • 🍹Relaxing atmosphere with wonderful cocktails and hors d'oeuvres

Cons

  • 💸Pricey for the overall experience provided
  • 🍴Inconsistent or disappointing dining experiences
  • 🚧Noise and inconvenience due to ongoing renovations
  • 📺Issues with in-room entertainment like TV or remote controls
  • 🔨Dated room furnishings that may need renovation
  • 🚪Inconvenient restrictions like room service limitations or early closure
  • 🚗Lack of designated parking or high valet fees
  • ❄️Room amenities like AC or heating may be slow or inadequate
  • 🛏️Uncomfortable or old mattresses affecting sleep quality
  • 🚨Maintenance issues like leaks, power outages, or hazards in the room

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French

Set in a prime location of Queenstown, Sofitel Queenstown Hotel and Spa puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, valet parking, car park are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with locker, separate living room, television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary). Access to the hotel's hot tub, fitness center, sauna, golf course (on site), outdoor pool will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Sofitel Queenstown Hotel and Spa.

Where you'll be sleeping

Junior Suite 1 King image 1
Junior Suite 1 King image 2
Junior Suite 1 King image 3
Junior Suite 1 King image 4
Junior Suite 1 King image 5
Junior Suite 1 King image 6
Junior Suite 1 King image 7
Junior Suite 1 King image 8
Junior Suite 1 King image 9
Junior Suite 1 King image 10
Junior Suite 1 King image 11
Junior Suite 1 King image 12
62 m²

Junior Suite 1 King

1 king bed

Luxury King Room image 1
Luxury King Room image 2
Luxury King Room image 3
Luxury King Room image 4
Luxury King Room image 5
Luxury King Room image 6
Luxury King Room image 7
Luxury King Room image 8
Luxury King Room image 9
Luxury King Room image 10
41 m²

Luxury King Room

1 king bed

Superior King Room image 1
Superior King Room image 2
Superior King Room image 3
Superior King Room image 4
Superior King Room image 5
Superior King Room image 6
Superior King Room image 7
Superior King Room image 8
Superior King Room image 9
41 m²

Superior King Room

1 king bed

PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 1
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 2
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 3
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 4
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 5
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 6
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub image 7
225 m²

PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub

1 king bed

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 1
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 2
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 3
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 4
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 5
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 6
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 7
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony. image 8
41 m²

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

2 double beds

Penthouse with Large Patio and Jacuzzi - Lake View image 1
Penthouse with Large Patio and Jacuzzi - Lake View image 2
Penthouse with Large Patio and Jacuzzi - Lake View image 3
Penthouse with Large Patio and Jacuzzi - Lake View image 4
Penthouse with Large Patio and Jacuzzi - Lake View image 5
Penthouse with Large Patio and Jacuzzi - Lake View image 6
Penthouse with Large Patio and Jacuzzi - Lake View image 7
Penthouse with Large Patio and Jacuzzi - Lake View image 8

Penthouse with Large Patio and Jacuzzi - Lake View

Junior Suite image 1
62 m²

Junior Suite

1 king bed

PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 1
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 2
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 3
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 4
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 5
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View image 6

PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View

Superior Two Double Room image 1
41 m²

Superior Two Double Room

2 double beds

Superior Room image 1
41 m²

Superior Room

2 double beds or 1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -13.57% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying