Sheraton Mexico City Maria Isabel Hotel
8.6Rating
ExcellentRated by Guests
652Reviews
What to expect
Pros
- 🌟Excellent and friendly service by staff members like Carlos, Adan, Chef Alma, Francisco, and Oscar
- 🏊Rooftop pool with stunning city views
- 🍽️Delicious breakfast buffet with local and international cuisines
- 🛏️Clean and spacious accommodations with comfy beds
- 🏋️Well-equipped fitness center
- 🛎️Convenient central location for exploring the city
- 🏙️Great views of the Angel of Independence monument
- 🍹Beautiful Club Lounge with great food and cozy atmosphere
- 🍴Friendly service at the restaurants by staff members like Carlos, Bryan M, Adan, Jazmin, and Jacobo
- 🏩Prime location near landmarks, cafes, and restaurants
Cons
- 🏊Deceptive pool size compared to website photos
- 🛋️Dated decor in rooms needing updating
- 💸Expensive breakfast and drinks
- 🚧Street closures during protests affecting accessibility
- ❄️Issues with hot water and cold showers
- 🔧Maintenance issues like leaking bathtub and non-working lamps
- 💰Challenges with billing and elite status benefits not credited
- 🔊Noisy air conditioning affecting sleep quality
- 🛏️Room furniture feels dated and worn
- 🚪Inconsistencies in room cleaning and maintenance standards
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Sheraton Mexico City Maria Isabel Hotel is conveniently located in the popular Historic City Center area. The hotel has everything you need for a comfortable stay. 24-hour front desk, Wi-Fi in public areas, valet parking, car park, restaurant are just some of the facilities on offer. Some of the well-appointed guestrooms feature air conditioning, heating, desk, mini bar, telephone. Entertain the hotel's recreational facilities, including fitness center, outdoor pool, tennis courts. Friendly staff, great facilities and close proximity to all that Mexico City has to offer are three great reasons you should stay at Sheraton Mexico City Maria Isabel Hotel.
Where you'll be sleeping
65 m²
Corner Suite, Club lounge access, 1 Bedroom Suite, 1 King
1 king bed
Deluxe Double Room
1 king bed or 1 double bed & 1 king bed
32 m²
Business Deluxe Club, Club lounge access, Guest room
2 double beds
Club Suite, 1 Bedroom, Corner (1 King Bed)
Deluxe Room, 1 Double Bed
1 double bed & 1 double bed
28 m²
Business Deluxe, Guest room, 1 King
1 king bed
32 m²
Business Deluxe Club, Club lounge access, Guest room, 1 King
1 king bed
32 m²
Business Deluxe, Guest room, 1 King, Reforma Avenue view
1 king bed
29 m²
Classic, Guest room, 2 Double, Danubio Tower
2 double beds
49 m²
Alcove Suite, Club lounge access, 1 Bedroom Suite, 1 King
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.