View
Exterior view
Entrance
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Entrance
Entrance
Museo Sorolla - 1.15 km from property
National Archaeological Museum of Spain - 1.59 km from property
Círculo de Bellas Artes - 2.36 km from property
Caixa Forum - 2.9 km from property
Chocolatería de San Ginés - 3.11 km from property
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Facilities
Food and beverages
Bar/lounge
Floor plans
Restaurant
Food and beverages
Balcony/terrace
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Meeting room / ballrooms
Restaurant
Food and beverages
Food and beverages
Facilities
Food and beverages
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Bathroom
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Facilities
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Relais & Chateaux Heritage Hotel

9.3Rating
ExceptionalRated by Guests
202Reviews

What to expect

Pros

  • 🏨Excellent location in an upscale neighborhood
  • 🍽️Great food served at the hotel
  • 🌿Beautiful parks within walking distance
  • 👫Friendly and attentive staff
  • 🍸Well-appointed rooms and public spaces
  • 🚗Private parking available
  • 🥂Received a bottle of champagne as a surprise
  • 🍳Fabulous variety of breakfast options
  • 🛏️Comfortable and spacious rooms
  • 🍷Excellent wine selection at the bar

Cons

  • 🗝️Heavy physical keys for room access
  • 🌡️Inadequate temperature control in rooms
  • 🚿Bathroom not separated by a door
  • 🍴Limited variety in food offerings for longer stays
  • 🍉Sour fruits served at breakfast
  • 🔊Strange noises during the night
  • 💧Shower leaking over the bathroom floor
  • 🍲Poor room service food quality
  • 🚿Lack of privacy in the bathroom
  • 💰High price without corresponding service quality

What this place has to offer

Things to do and ways to relaxMassage, Solarium, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French

Where you'll be sleeping

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32 m²

Junior Suite

2 single beds & 1 sofa bed

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25 m²

Superior Double Room

2 single beds or 1 queen bed

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30 m²

Deluxe Double Room

2 single beds or 1 queen bed

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66 m²

Deluxe Family Room

1 sofa bed and 4 single beds or 1 sofa bed and 2 queen beds

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22 m²

Classic Interior Double Room

2 single beds or 1 queen bed

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50 m²

Family Room

4 single beds or 2 queen beds

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22 m²

Double Room - Disability Access

2 single beds

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22 m²

Double Room with Parking

2 single beds or 1 queen bed

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65 m²

Deluxe Family Connecting Room

1 sofa bed and 4 single beds or 2 double beds and 1 single bed

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25 m²

Triple Room

2 single beds and 1 sofa bed or 1 sofa bed and 1 queen bed

What other guests say about this hotel

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Where you'll be staying