Exterior view
Entrance
Water park
Facilities
Facilities
Beach
Water park

MY MABU

9.7Rating
ExceptionalRated by Guests
569Reviews

What to expect

Pros

  • 👨‍👩‍👧‍👦Ideal for families with young children
  • 🏊Great variety of pools and water park
  • 🌭Excellent food options
  • 🎉Amazing entertainment and recreation activities
  • 👍Friendly and attentive staff
  • 🍽️Great restaurant choices within the hotel
  • 🌟Exceptional service and care
  • 🏝️Beautiful and clean hotel facilities
  • 🔝Diverse and luxurious amenities
  • 🤝Helpful and dedicated after-sales team

Cons

  • ❄️Lack of heated indoor swimming pool
  • 🚫Issues with timeshare sales pressure tactics
  • 🎮Limited options in the kids' room
  • 🌧️Unpredictable weather affecting outdoor activities
  • 🍹Inconsistent service at poolside bars and restaurants
  • 💰Complicated cancellation process for timeshare agreements
  • 🧹Inadequate cleaning in some areas
  • 🏗️Ongoing renovations impacting guest experience
  • 😴Limited options for solo travelers
  • 🔔Need for more training for younger staff members

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Foot bath, Game room, On-site entertainment, Spa, Spa/sauna, Table tennis, Tennis court, Water park, Water sports (non-motorized)
Services and conveniencesConcierge, Elevator
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Where you'll be sleeping

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48 m²

Apartment

1 king bed & 2 sofa beds

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48 m²

Superior Apartment

1 king bed & 1 sofa bed

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48 m²

Family Room

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Deluxe

FAMILY QUINTUPLE ROOM APARTMENT image 1

FAMILY QUINTUPLE ROOM APARTMENT

Single room - Executive image 1

Single room - Executive

Deluxe Sofa Bed image 1

Deluxe Sofa Bed

Master Apartment image 1

Master Apartment

DOUBLE ROOM FAMILY SOFA BED DOUBLE BED SOFABED DOUBLE 2 DOUBLE BEDS image 1

DOUBLE ROOM FAMILY SOFA BED DOUBLE BED SOFABED DOUBLE 2 DOUBLE BEDS

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Quadruple Room Apartment

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying