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Damai Indah Golf & Country Club - BSD - 3.49 km from property
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Superior Twin Room - Bed
Restaurant
Fitness center
Separate living room
Facilities
Business center
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Business center
Buffet
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Privilege Twin - Guestroom
Bar/lounge
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Business center

Mercure Serpong Alam Sutera Hotel

Tangerang, Indonesia

Jl Alam Sutera Boulevard Kav23, 15325

9.5Rating
ExceptionalRated by Guests
1,374Reviews

What to expect

Pros

  • 🛏️Comfortable and clean rooms
  • 🍽️Varied and delicious breakfast options
  • 🏊Great swimming pool facilities
  • 🧒Kids-friendly activities and amenities
  • 👩‍💼Friendly and helpful staff
  • 🍦Ice cream availability
  • 🚗Large car parking area
  • 🎮Playstation available for entertainment
  • 🎁Warm welcome gestures like cakes and candies
  • 🌳Outdoor shaded areas for relaxation

Cons

  • 🍽️Limited menu options at breakfast and dinner
  • 🕰️Slow service in the restaurant
  • 🍛Old dirty plates and glasses found on tables
  • 🧹Rooms and facilities need better cleaning
  • 🛎️Lack of fast check-in experience
  • 🚽Issues with bathroom exhaust and door tightness
  • 🍔Limited variability in dining menu
  • 📺TVs need an upgrade to smart TVs
  • 🧸Missing some room amenities and deep cleaning of facilities
  • 💤Noise levels may impact relaxation

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

The 4-star Mercure Serpong Alam Sutera Hotel offers comfort and convenience whether you're on business or holiday in Tangerang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, slippers, towels, separate living room, internet access – wireless. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, massage, pool (kids). Mercure Serpong Alam Sutera Hotel is an excellent choice from which to explore Tangerang or to simply relax and rejuvenate.

Where you'll be sleeping

Queen Superior Room image 1
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Queen Superior Room image 8
26 m²

Queen Superior Room

1 queen bed

Superior Twin Room image 1
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26 m²

Superior Twin Room

2 single beds

Privilege Twin image 1
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Privilege Twin image 7
Privilege Twin image 8
Privilege Twin image 9
32 m²

Privilege Twin

2 single beds

Privilege Queen image 1
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32 m²

Privilege Queen

1 queen bed

Superior Queen Pool View image 1
26 m²

Superior Queen Pool View

1 queen bed

Privilege Double Room image 1
Privilege Double Room image 2
32 m²

Privilege Double Room

1 double bed

Superior Room image 1
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26 m²

Superior Room

Privilege Room image 1
32 m²

Privilege Room

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Standard Room

Prestige Double Bed Room image 1
32 m²

Prestige Double Bed Room

What other guests say about this hotel

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Where you'll be staying