Exterior view
Residential King Suite - Bed
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Mandarin Oriental Boston

9.1Rating
ExceptionalRated by Guests
421Reviews

What to expect

Pros

  • 🌟Impeccable staff and service
  • 🏨Great location near historic sites and shops
  • 😊Friendly and welcoming atmosphere
  • 🍴Excellent dining options, including Gordon Ramsay restaurant
  • 👪Family-friendly amenities and accommodations
  • 🧖‍♂️Fantastic spa experience with peaceful ambiance
  • 🏞️Spacious and luxurious rooms with modern amenities
  • 🌺Attention to detail and personalized service
  • 💼Great for business trips with convenient location and amenities
  • 🍳Delicious breakfast options and in-room dining service

Cons

  • 🛎️Reception staff not well trained and reserved
  • 🛏️Inconsistent sleep quality with uncomfortable beds and pillows
  • 🍽️Issues with restaurant service and menu offerings
  • 💸High prices and extra charges for certain services
  • 🔧Maintenance issues with room hardware like door knobs and shower fixtures
  • 📺Lack of smart TVs and limited TV channels
  • 🔇Noise disturbances or lack of soundproofing in rooms
  • 🚪Delays in room readiness and issues with luggage handling
  • 🛋️Worn-out and dated furniture in common areas
  • 🧴Inadequate or low-quality room amenities and toiletries

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], Thai, French, Portuguese, Italian, Arabic, Chinese [Cantonese], Bulgarian

Stop at Mandarin Oriental Boston to discover the wonders of Boston (MA). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Mandarin Oriental Boston. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Mandarin Oriental Boston combines warm hospitality with a lovely ambiance to make your stay in Boston (MA) unforgettable.

Where you'll be sleeping

Residential King Suite image 1
97 m²

Residential King Suite

1 king bed

Premier Deluxe King Room image 1
Premier Deluxe King Room image 2
50 m²

Premier Deluxe King Room

1 king bed

Premier City View King Room image 1
50 m²

Premier City View King Room

1 king bed

Premier Deluxe Double Room image 1
50 m²

Premier Deluxe Double Room

2 double beds or 1 king bed & 2 single beds

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
52 m²

Junior Suite

1 king bed or 1 super king bed & 1 king bed

Back Bay Corner King Suite image 1
101 m²

Back Bay Corner King Suite

1 king bed

97 m²

Residential King Suite Accessible - Roll-In Shower

1 king bed

Deluxe King Room Accessible image 1
Deluxe King Room Accessible image 2
38 m²

Deluxe King Room Accessible

1 king bed

50 m²

Premier City View Double Room

2 double beds & 2 double beds

Deluxe King Room image 1
38 m²

Deluxe King Room

1 king bed

What other guests say about this hotel

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Where you'll be staying