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8.4Rating
ExcellentRated by Guests
14Reviews
What to expect
Pros
- 🏞️Stunning view of Helan Mountain from Executive Lounge
- 🛌Clean and spacious rooms with comfortable bedding
- 🍽️Excellent breakfast options at JW Kitchen
- 👩🍳Good quality food and drinks at the executive lounge
- 🏊♂️Brand new facilities in the health club
- 🛎️Attentive and friendly staff providing excellent service
- 🌟Luxurious and serene ambiance in the hotel
- 🌆Convenient location for sightseeing and accessing green parks
- 🥂Generous happy hour in the lounge
- 🍬Afternoon teatime set for a delightful experience
Cons
- 🚦Long travel time from the airport due to city traffic
- 🛄Limited choice of alcohol drinks at the lounge
- ☕Generic coffee pods with no decaf options
- 🥗Issues with food quality like limp lettuce in salad
- 🛎️Miscommunication and room downgrade incident with staff
- 🌫️View obstructed by building beams from the rooms
- 🕰️Room readiness delay despite prior information provided
- 🔌Inconvenient curtain control linked to master power switch
- 🎶Lack of Bluetooth speakers or HDMI outlets in rooms
- 🍷Shortage of Ningxia's renowned wines and no bubbles available
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]
Where you'll be sleeping


















43 m²
Deluxe Guest room, 1 King
1 king bed










48 m²
Executive lounge access, Guest room, 2 Double
2 double beds










43 m²
Executive lounge access, Guest room, 1 King
1 king bed








200 m²
Executive lounge access, Presidential Suite
1 king bed







101 m²
Executive lounge access, Executive Suite, 1 King
1 king bed







157 m²
Executive lounge access, Vice Presidential Suite, 1 King
1 king bed







64 m²
Executive lounge access, Junior Suite, 1 King
1 king bed







48 m²
Deluxe Guest room, 2 Double
2 double beds








157 m²
Vise-Presidential Suite
1 king bed







43 m²
Executive Room (2 beds)
2 double beds