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InterContinental Buckhead Atlanta
What to expect
Pros
- 🌟Exceptional customer service from staff like April and Josh
- 🛏️Comfortable and luxurious rooms with great amenities
- 🍽️Excellent dining options with delicious food and drinks
- 🏊Beautiful swimming pool and spa services
- 👨👩👧👦Family-friendly environment with special touches for celebrations like birthdays and weddings
- 🍸Energetic and fun bar atmosphere with attentive bartenders
- 🚗Convenient complimentary car service for local transportation
- 🌆Great location for shopping and proximity to attractions
- 💒Ideal for hosting events like weddings and business meetings
- ☕Club Lounge with outstanding service and amenities
Cons
- 🍽️Inconsistent dining experiences with wait times and service issues
- 💸Some guests felt splurging on premium services like club floor and suite upgrades was not worth it
- 🏨Issues with check-in process, including misunderstandings and delays
- 🚘Valet and parking services could be improved, including lack of assistance for specific needs like EV charging
- 🗺️Lack of clear communication on resort fees and amenities included in packages
- 🚿Maintenance issues in rooms, like shower handle falling off and water pressure problems
- 🍾Limited complimentary items in rooms and suites, leading to expectations not being met
- 🌧️Weather-related policies impacting guest experiences, like not allowing early room access during a storm
- 🛎️Understaffing leading to long waits at check-in, check-out, and limited services during peak times
- 🔇Noise issues, such as loud equipment or lack of soundproofing in rooms
What this place has to offer
Located in Buckhead, InterContinental Buckhead Atlanta is a perfect starting point from which to explore Atlanta (GA). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at InterContinental Buckhead Atlanta. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make InterContinental Buckhead Atlanta the perfect choice for your stay in Atlanta (GA).
Where you'll be sleeping


















2 Queen Premium City View High Floor
2 double beds

















Classic Room
2 queen beds & 1 single bed

















1 King Premium Club Floor
1 king bed














2 Queen Classic High Floor
2 double beds














1 King Premium City View High Floor
1 king bed














Upgraded Classic Room
2 queen beds & 1 single bed













1 King Classic
1 king bed












1 King Classic High Floor
1 king bed











2 Queen Classic
2 double beds










Grand Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 8.39% over the period.
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