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Hotel Serrano Palace

8.9Rating
ExcellentRated by Guests
24Reviews

What to expect

Pros

  • 🌟Exceptional service from friendly and helpful staff
  • 🏖️Beautiful beach location with clean surroundings
  • 🍽️Delicious and varied meals offered
  • 🛏️Spacious and comfortable rooms
  • 🏊‍♂️Lovely pool area for relaxation
  • 🏋️Fitness and spa facilities available
  • 🌺Attentive and professional treatment from the staff
  • 💑Perfect for couples with romantic ambiance
  • 👩‍👧‍👦Family-friendly atmosphere with activities for all ages
  • 🎤Entertaining events and activities organized by the hotel

Cons

  • 💸Additional charges not clearly communicated
  • 🛌Some rooms are outdated and in need of renovation
  • 🚫Lack of complimentary amenities like toiletries and water
  • 🔊Noisy entertainment disturbing the peace
  • 🍹High prices for in-room drinks and minibar items
  • 👗Guests not adhering to dress code standards for the evening
  • 🍨Limited dessert options during meals
  • 🔧Maintenance issues like wobbly beds and cleanliness concerns
  • 🚽Lack of essential amenities like tea making facilities in rooms
  • 🏢Hotel decor or furniture showing signs of aging

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Golf course [on-site], Hammam, Hot tub, Massage, On-site entertainment, Sauna, Solarium, Spa, Spa/sauna, Table tennis, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Catalan

The 5-star Serrano Palace offers comfort and convenience whether you're on business or holiday in Majorca. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour front desk, facilities for disabled guests, luggage storage, room service, meeting facilities are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, heating, wake-up service, desk, mini bar. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, indoor pool. Serrano Palace combines warm hospitality with a lovely ambiance to make your stay in Majorca unforgettable.

Where you'll be sleeping

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41 m²

Double Room

2 single beds

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71 m²

Junior Suite

2 single beds

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41 m²

Twin Room (2 Adults + 1 Child)

3 single beds

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41 m²

Twin Room with Sea View

2 single beds

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41 m²

Double or Twin Room

1 double bed or 2 single beds

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41 m²

Double or Twin Room with Sea View

2 single beds or 1 double bed

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110 m²

Imperial Suite

2 single beds or 1 double bed

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71 m²

SUITE SUITE IMPERIAL

1 sofa bed and 2 single beds

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41 m²

Double Room Single Use

2 single beds

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Double Single Use Sea View With Balcony

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Where you'll be staying