Interior view
View
Interior view
Exterior view
Interior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Lobby
Lobby
1 King Presidential Plaza View Suite - Guestroom
Lobby
1 King Deluxe 2 Room Suite - Suite room
1 King 2 Room Suite - Guestroom
Swimming pool
1 King Studio Suite Hearing Accessible - Guestroom
Swimming pool
1 King Deluxe Mobility Hearing Accessible Roll In Shower 2 Room Suite - Guestroom
Swimming pool
Swimming pool
Swimming pool
2 Double Mobility Hearing Accessible Roll In Shower 2 Room Suite
2 Doubles 2 Room Suite - Guestroom
Swimming pool [outdoor]
Fitness center
Fitness center
Restaurant
Fitness center
Business center
Meeting room / ballrooms
Fitness center
2Qn Studio Ste Mobility/Hearing Access Ri Shw - Guestroom
Bar
Bar
1 Queen 2 Room Ste Mobility Accessible W/Tub - Guestroom
Bathroom
Bathroom
Bathroom
Meeting room / ballrooms
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Fitness center
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Ballroom
1 Queen 2 Room Ste Mobility Accessible W/Tub - Guestroom
Restaurant
Restaurant
Restaurant
Business center
Ballroom
Executive lounge
Restaurant
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Facilities
Bar/lounge
Bathroom
Restaurant
Meeting room / ballrooms
2Qn Studio Ste Mobility/Hearing Access Ri Shw - Guestroom

Hilton Kansas City Country Club Plaza

7.6Rating
Very GoodRated by Guests
397Reviews

What to expect

Pros

  • 🍹Amazing bartender like Simone, who provides entertaining and friendly service
  • 🛏️Comfortable beds and pillows, with soundproof rooms for a peaceful sleep
  • 🏙️Great location on the Plaza, close to restaurants and shops
  • 👍Friendly and helpful staff providing excellent customer service
  • 🛠️Nicely renovated rooms with modern updates and amenities
  • 🚗Convenient parking options available, although at a cost
  • 🤝Helpful valet service providing efficient and courteous assistance
  • 🍽️Good food options and tasty drinks available at the bar and restaurant
  • 🏊‍♂️Adequate gym and pool facilities for guests to enjoy
  • 🌟Attentive and personable valet service enhancing the overall stay experience

Cons

  • 🚽Issues with cleanliness in some areas such as bathrooms and towels
  • 🛎️Poor customer service experiences, including rude or indifferent staff interactions
  • 💸Extra costs for services like breakfast, parking, or other amenities
  • 🚪Maintenance issues like broken doors, curtains, or other room features
  • 🚿Issues with water pressure or temperature in showers, affecting the overall experience
  • 🛌Uncomfortable or outdated room features like old mattresses, noisy HVAC, or malfunctioning amenities
  • 🧼Lack of attention to detail in cleaning, leading to unsatisfactory room conditions
  • 🔨Property in need of renovations, with signs of wear and tear in common areas
  • 🎨Inconsistencies in room quality, with some not meeting expectations based on descriptions or photos
  • 🤷Issues with hotel policies or communication, leading to confusion or inconvenience for guests

What this place has to offer

Things to do and ways to relaxFitness center, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Sheraton Suites Country Club Plaza is conveniently located in the popular Country Club Plaza area. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Sheraton Suites Country Club Plaza. Flat screen television, air conditioning, heating, wake-up service, desk can be found in selected guestrooms. The property offers various recreational opportunities. No matter what your reasons are for visiting Kansas City (MO), Sheraton Suites Country Club Plaza will make you feel instantly at home.

Where you'll be sleeping

1 King 2 Room Suite image 1
1 King 2 Room Suite image 2
1 King 2 Room Suite image 3
1 King 2 Room Suite image 4
1 King 2 Room Suite image 5
1 King 2 Room Suite image 6
1 King 2 Room Suite image 7
1 King 2 Room Suite image 8
37 m²

1 King 2 Room Suite

1 king bed

1 King Deluxe Plaza View 2 Room Suite image 1
1 King Deluxe Plaza View 2 Room Suite image 2
1 King Deluxe Plaza View 2 Room Suite image 3
1 King Deluxe Plaza View 2 Room Suite image 4
1 King Deluxe Plaza View 2 Room Suite image 5
1 King Deluxe Plaza View 2 Room Suite image 6
37 m²

1 King Deluxe Plaza View 2 Room Suite

1 king bed

1 King Plaza View 2 Room Suite image 1
1 King Plaza View 2 Room Suite image 2
1 King Plaza View 2 Room Suite image 3
1 King Plaza View 2 Room Suite image 4
1 King Plaza View 2 Room Suite image 5
1 King Plaza View 2 Room Suite image 6
1 King Plaza View 2 Room Suite image 7
37 m²

1 King Plaza View 2 Room Suite

1 king bed

1 King Presidential Plaza View Suite image 1
1 King Presidential Plaza View Suite image 2
1 King Presidential Plaza View Suite image 3
1 King Presidential Plaza View Suite image 4
1 King Presidential Plaza View Suite image 5
1 King Presidential Plaza View Suite image 6
48 m²

1 King Presidential Plaza View Suite

1 king bed

1 King Deluxe Studio Suite image 1
1 King Deluxe Studio Suite image 2
1 King Deluxe Studio Suite image 3
1 King Deluxe Studio Suite image 4
37 m²

1 King Deluxe Studio Suite

1 king bed or 1 double bed & 1 king bed

1 King Deluxe Plaza View Studio Suite image 1
1 King Deluxe Plaza View Studio Suite image 2
1 King Deluxe Plaza View Studio Suite image 3
1 King Deluxe Plaza View Studio Suite image 4
37 m²

1 King Deluxe Plaza View Studio Suite

1 king bed or 1 double bed & 1 king bed

1 King Studio Suite image 1
1 King Studio Suite image 2
1 King Studio Suite image 3
1 King Studio Suite image 4
37 m²

1 King Studio Suite

1 king bed or 1 double bed & 1 king bed

1 King Plaza View Studio Suite image 1
1 King Plaza View Studio Suite image 2
1 King Plaza View Studio Suite image 3
1 King Plaza View Studio Suite image 4
37 m²

1 King Plaza View Studio Suite

1 king bed or 1 double bed & 1 king bed

1 Queen 2 Room Ste Mobility Accessible W/Tub image 1
1 Queen 2 Room Ste Mobility Accessible W/Tub image 2
1 Queen 2 Room Ste Mobility Accessible W/Tub image 3
1 Queen 2 Room Ste Mobility Accessible W/Tub image 4
42 m²

1 Queen 2 Room Ste Mobility Accessible W/Tub

1 queen bed or 1 double bed & 1 queen bed

2 Queen Studio Suite image 1
2 Queen Studio Suite image 2
2 Queen Studio Suite image 3
2 Queen Studio Suite image 4
42 m²

2 Queen Studio Suite

2 queen beds or 2 double beds & 2 queen beds

What other guests say about this hotel

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Where you'll be staying