Hartford Marriott Downtown
8.6Rating
ExcellentRated by Guests
959Reviews
What to expect
Pros
- 🌟Excellent customer service from staff members like Joyce and Gretchen
- 🍳Complimentary breakfast buffet with great options for elite members
- 🏨Convenient location connected to the Convention Center
- 🏊Top-floor pool and hot tub with stunning river views
- 🍹Elevated pub grub at the L Restaurant with friendly service
- 🎉Beautiful and spacious lobby area
- 🍔Great food served at the hotel's restaurant/bar
- 🛏️Comfortable and clean rooms with modern amenities
- 🏋️Good gym facilities available for guests
- ☕Friendly and efficient service from valet and front desk staff
Cons
- 🦟Hygiene issues like cockroaches found in the room
- 🎤Noisy environment due to events and lack of soundproofing
- 💵Hidden fees like valet parking charges and online payment requirements
- 🍽️Disappointing dining experience with overpriced or limited food options
- 📶Poor Wi-Fi connectivity and security concerns
- 🔊Issues with room assignment and not honoring specific requests
- 🛎️Long wait times for check-in and insufficient staff during busy hours
- 🔒Unreliable service with bookings and reservations, leading to inconvenience
- 🧼Rooms showing signs of wear and tear, needing better maintenance
- 🚫Limited room cleaning services and amenities for the price paid
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Hartford Marriott Downtown is conveniently located in the popular Downtown area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hartford Marriott Downtown. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, air conditioning, heating, desk, soundproofing. The property offers various recreational opportunities. Hartford Marriott Downtown combines warm hospitality with a lovely ambiance to make your stay in Hartford (CT) unforgettable.
Where you'll be sleeping
30 m²
Concierge level, Guest room, 1 King
1 king bed
28 m²
Guest room, 1 King
1 king bed
Concierge level, Guest room, 2 Double
2 double beds
28 m²
Guest room, 2 Double
2 double beds
33 m²
Larger Guest room, 1 King, Corner room
1 king bed
Concierge Level Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible
2 double beds
Concierge lounge access, Presidential Suite, 1 King
1 king bed
King Room with Adapted Tub - Mobility and Hearing Accessible
1 king bed
32 m²
Corner King Room
1 king bed
32 m²
Corner Two Double Room
2 double beds
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.