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Grand Rezen Hotel New City Garden Suzhou

Name: Grand Rezen Hotel New City Garden Suzhou
Address: No.1 Shishan Road, Suzhou, Jiangsu, 215011, China
Rating: 10

Suzhou, China

No.1 Shishan Road, 215011

10.0Rating

ExceptionalRated by Guests

1Reviews

What to expect

Pros

🏨Convenient location near the train station
🍽️Excellent breakfast and lunch buffets
🧼Large, clean, and comfortable rooms
🤝Polite and multilingual staff providing excellent service
💰Great value for the price paid
🛏️Spacious room with separate areas for different functions
👍Friendly and helpful staff
🚗Easy access to Suzhou industry areas
👌Good access to public transportation
🍕Close proximity to Pizza Hut for dining options

Cons

👎Poor service and food quality
🦟Found bugs on the bed
👂Thin walls leading to noise disturbances
💸Expensive breakfast at the hotel
🚗Location not ideal for holiday travelers
🚧Old furnishings and carpets in certain areas
🗣️Language barrier with staff not fluent in English
🍽️Room service portions small for the price
📢Noise from car horns due to thin windows
🚫No front desk in certain wings of the hotel

What this place has to offer

Things to do and ways to relaxFitness center, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

The 4-star New City Garden Hotel offers comfort and convenience whether you're on business or holiday in Suzhou. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, private check in/check out, wheelchair accessible. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. Entertain the hotel's recreational facilities, including fitness center, indoor pool. Convenience and comfort makes New City Garden Hotel the perfect choice for your stay in Suzhou.