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9.5Rating
ExceptionalRated by Guests
171Reviews
What to expect
Pros
- 🌟Exceptional levels of comfort and service
- 🌹Beautiful property with gorgeous views of the Rhine
- 🍽️Outstanding food and dining experience
- 👨👩👧👦Staff goes above and beyond to assist guests
- 🛏️Excellent bedding for a luxurious stay
- 🌺Sensational floral arrangements throughout the hotel
- 🎉Historic charm and elegance with modern touches
- 🍸Fantastic bar and lounge areas for relaxation
- 🌅Breathtaking location overlooking the Rhine
- 👍Personalized service and attention to detail
Cons
- 💳Issues with billing errors and rate discrepancies
- 🔇Some rooms facing noisy streets affecting sleep quality
- 🛏️Hard beds that may not suit all guests
- 🌡️Inconsistent air conditioning in rooms
- 🚬Presence of smokers in outdoor dining areas
- 📺Limited TV connectivity and channel availability
- 💵High prices for amenities and services
- 🛋️Some rooms could use better lighting controls
- 🚧Renovations affecting gym facilities temporarily
- 🚗Charges for car parking that could be exempted
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hiking, Massage, On-site entertainment, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Where you'll be sleeping




22 m²
Queen Room
1 queen bed







45 m²
River Junior Suite
1 queen bed









70 m²
River Suite
1 queen bed






32 m²
King Room
1 queen bed






32 m²
City King Room
1 queen bed




22 m²
City Queen Room
1 double bed



70 m²
Suite
1 king bed




19 m²
City Business Room
1 single bed



54 m²
Deluxe Family Room with Rhine River View
2 queen beds or 1 queen bed and 2 single beds

22 m²
Double Room
1 queen bed
What other guests say about this hotel
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