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Cristal Ballena Boutique Hotel & Spa

9.0Rating
ExcellentRated by Guests
145Reviews

What to expect

Pros

  • 🌴Stunning views of the Pacific Ocean
  • 🍽️Delicious food served at the restaurant
  • 🏊Large and beautiful pool area
  • 🦜Abundant wildlife in the hotel grounds
  • 🌅Gorgeous sunsets visible from the hotel
  • 👨‍👩‍👧‍👦Family-friendly environment
  • 🌿Surrounded by lush nature and rainforest
  • 🍹Great selection of drinks at the bar
  • 🛏️Comfortable beds and spacious rooms
  • 🤝Friendly and attentive staff providing exceptional service

Cons

  • 🧹Rooms in need of renovation and modernization
  • 💰Expensive prices for food and drinks
  • 🚿Inconsistent hot water supply in showers
  • 🦟Presence of insects like ants and bugs in rooms
  • 🔊Thin walls leading to noise transfer between rooms
  • 🏝️Limited beach access or unsafe swimming conditions
  • 🗺️Remote location may require a car for convenience
  • 🛌Issues with cleanliness and maintenance in some areas
  • 🌮Limited variety in the breakfast buffet
  • 🏠Outdated room decor and amenities

What this place has to offer

Things to do and ways to relaxBilliards, Canoeing, Dart board, Diving, Fishing, Game room, Hiking, Horseback riding, Massage, Pool with view, Snorkeling, Spa, Spa/sauna, Tours
Services and conveniencesElevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish

Cristal Ballena Hotel Resort & Spa is perfectly located for both business and leisure guests in Ballena. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, facilities for disabled guests, luggage storage, car park, room service are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, wake-up service, desk, mini bar, balcony/terrace. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including outdoor pool, diving, fishing, spa, massage. No matter what your reasons are for visiting Ballena, Cristal Ballena Hotel Resort & Spa will make you feel instantly at home.

Where you'll be sleeping

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50 m²

Junior Suite

2 queen beds or 1 king bed

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90 m²

Master Suite

2 queen beds or 1 king bed

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75 m²

Family Suite

1 queen bed and 2 single beds

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Room #34499804

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Room Assigned on Arrival

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Suite 2 Beds

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Junior Suite 1 Twin Bed

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Junior Suite - Single Use

What other guests say about this hotel

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Where you'll be staying