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Kempinski Hotel Nanjing
Nanjing
,
China
8.9
Rating
Excellent
Rated by Guests
36
Reviews
What to expect
Pros
🌟
Modern design and new hotel rooms
🍽️
Excellent breakfast buffet with a lot of choices
👍
Warm and attentive service staff
🔔
Special mention to helpful and friendly employees like Raymond, Michelle Kiko, and Jasper
🌆
Convenient location for exploring the city
🛌
Comfortable beds and spacious, clean rooms
🍷
Personalized service for special occasions like birthdays
🎂
Lovely welcome amenities and gestures for guests
🏊♂️
Great pool and gym facilities
🍕
Good value for money in terms of food quality and service
Cons
🔇
Language barrier and communication issues with staff
🔊
Noise disturbances from other guests
📚
Staff may benefit from English language training
❄️
Inconsistent air conditioning in some rooms
💰
Issues with deposits and slow refund process
🥘
Room service and dining experiences may be lacking in quality and communication
🧹
Housekeeping may miss some details like turn-down service
🕰️
Slow service at dining outlets
🌐
Need for improvement in multilingual support for guests
🍸
Inconsistent service quality at bars and restaurants
What this place has to offer
Things to do and ways to relax
Fitness center, Pool with view, Sauna, Spa, Spa/sauna
Services and conveniences
Concierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snacking
Kitchen, Room service [24-hour]
Internet access
Free Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spoken
English, Chinese [Mandarin], Chinese [Cantonese]
Where you'll be sleeping
77 m²
Superior Junior Suite
1 king bed
82 m²
Deluxe Junior Suite
1 king bed
40 m²
Executive Deluxe Twin Room
2 single beds
40 m²
Deluxe Corner Room
1 king bed
40 m²
Executive Deluxe King Room
1 king bed
40 m²
Deluxe King Room
1 king bed
40 m²
Grand Deluxe King Room
1 king bed
40 m²
Deluxe Twin Room
2 single beds
40 m²
Grand Deluxe Twin Room
2 single beds
129 m²
Suite
1 king bed
What other guests say about this hotel
1
Kempinski Hotel Nanjing
Nanjing, China
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